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Job Details

Interim Complaints Manager

South East, Band 7 (Agency Price Cap)

Date posted:

August 31, 2021

Reference:

2802

Our client an NHS Organisation, based in the South East seeks to recruit an Interim Complaints Manager for an initial period of 3 months.

Key responsibilities

  • Co-ordinate an effective and efficient complaints management service for the Trust, which meets all statutory requirements.
  • Establish systems to ensure that complaints are used as an effective quality improvement tool and integrated within the Governance framework.
  • Develop a strategy for the future development of the service with the aim of achieving year on year performance improvements.
  • Develop and deliver education and training in relation to complaints management and customer care.

To apply click the APPLY ONLINE button below and upload your CV. Alternatively for more information, please call Nick Reece on 07772 954 593 quoting reference number: 2802.

Apply by email

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Select the categories you are interested in.
Show categories

CHC

Clinical Coding

Clinical Governance

Commissioning & Contracts Management

Communications & Marketing

Estates & Facilities

Finance & Accounting

Healthcare Corporate Affairs / Governance

Healthcare IM&T, Information Management

Healthcare Operational Management

Healthcare PMO/Programme Management

Healthcare Strategy, Planning & Performance

Human Resources

Procurement

Public Health

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